WHEN WILL MY ORDER BE SHIPPED OUT?
Your order will be shipped out within 2 business days. We usually get most orders out within the next business day of your purchase
ARE THE BOTTLES DISHWASHER SAFE?
No these bottles are not suitable for dishwasher use
WHAT ARE THE BOTTLES MADE OUT OF?
Our bottles are made from PETG food-grade plastic (BPA free).
DO YOU NEED TO WASH THE BOTTLE BEFORE USE?
Yes, please hand wash your bottle with soapy water then rinse thoroughly before use.
CAN THE BOTTLES HOLD HOT WATER?
These bottles are suitable for warm water but not hot temperatures.
CAN THE BOTTLES BE PUT IN THE FREEZER?
Please do not put your Hydra Bottle in the freezer as it subjects the bottle to extreme temperature cycles which can weaken the plastic. If you like your water cold we recommend placing it in the fridge or alternatively putting ice into the water when you fill it up.
CAN I GET A REFUND IF I DROP MY HYDRA BOTTLE AND IT BREAKS?
Due to the size and weight of the bottles, they may not withstand large drops. Please take special care of your bottle to ensure its longevity, as refunds will not be given for bottles that have been dropped